Privacy Policy

Theatr Brycheiniog Cyf Privacy Policy

This Policy explains when and why we collect personal information about people who visit our website, how we use it, and how we keep it secure.

We may change this Policy from time to time, so please check this page occasionally to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this Policy.

Who are we?

We are Theatr Brycheiniog Cyf. Our address is Canal Wharf, Brecon, Powys, LD3 7EW.

Theatr Brycheiniog Cyf is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. The following policies are only in effect for the web pages, newsletters and opt-in announcement lists owned and operated by Theatr Brycheiniog Cyf.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you purchase tickets, or one of our products, contact us about products, make a donation, or if you register to receive email or direct mail updates from us.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions. Theatr Brycheinog Cyf does not store any credit card or banking details.

How is your information used?

We may use your information to:

process orders that you have submitted

send you communications which you have requested

process a donation that you have made

to carry out our obligations arising from any contracts entered into by you and us

deal with entries into a competition

seek your views or comments on the services we provide

notify you of changes to our services

process a job application

market research, internal monitoring and traffic auditing. This information is only examined in aggregate, anonymous form

to deliver customisable content to the user

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third party suppliers and service providers

Theatr Brycheiniog Cyf will pass certain personally identifiable information on to third party suppliers if it is necessary to complete a commercial transaction or a request. Theatr Brycheiniog Cyf will, however, endeavour to pass on only the minimum information necessary to complete the commercial transaction or request.

Statistics and adverts

Theatr Brycheiniog Cyf may supply statistics to advertisers and/or Third Party suppliers. This information is only supplied in aggregated form, and as such cannot be linked or identified to individual users.


Theatr Brycheiniog Cyf will disclose personally identifiable information when required by the law or in the good-faith belief that such an action is necessary to:

Conform to the edicts of the law or comply with a legal process served on Theatr Brycheiniog Cyf.

Protect or defend the rights or property of the Theatr Brycheinog Cyf site, or visitors to the Theatr Brycheiniog Cyf website.

Identify persons who may be violating the law, the legal notice or the rights of third parties.

Co-operate with the investigations of purported unlawful activities.

Link to other sites

The Theatr Brycheiniog Cyf website may contain links to other sites.

These sites are beyond Theatr Brycheiniog Cyf’s control and the user is subject to the individual privacy policies of these sites. Whilst Theatr Brycheiniog Cyf strives to protect personally identifiable

information collected from users of the site, we cannot guarantee the security of private information disclosed online to linked sites.


Theatr Brycheiniog Cyf exercises every precaution to ensure the security of data transmissions from the user's computer to our servers and stored information. Where sensitive information like credit card details or financial information is transmitted, it is done so using SSL encryption. Access to stored information is password protected and every attempt will be made to ensure that these passwords are only known to Theatr Brycheinog Cyf personnel and trusted third parties (website developers and the Internet Service Provider) who are authorised by us.

Unfortunately, no data transmission or stored information is 100% secure. Thus, whilst Theatr Brycheiniog Cyf strives to protect users’ information as far as possible, we cannot ensure or warrant the security of any information that the user transmits to us.

What are cookies and how do we use them?

Like many other websites, the Theatr Brycheiniog Cyf website uses cookies.

'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

The user has the choice to accept or reject cookies by changing settings on their browser. Cookies are used to deliver personalised content to users by storing the user's preferences. Sensitive information like passwords and credit card details are not stored on cookies placed on the user's system by the Theatr Brycheiniog Cyf website. For more information about cookies visit

Your choices

You have the right to the rectification, processing or deletion of your data. You have the right to withdraw your consent and can unsubscribe from Theatr Brycheiniog email and / or direct mail communications at any time.

We will not contact you for marketing purposes by email, phone or post unless you have given your prior consent. You can change your marketing preferences at any time by unsubscribing in the email newsletter or by contacting us by email: or by contacting Box Office: 01874 611622.

Further Information

The Data Officer for Theatr Brycheiniog Cyf is Lisa Cascarini. If you wish to find out more about how we use and process our data or lodge a complaint about how your data has been used please contact

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